Questions, answered.
The things people ask us most — before their first class and after their fiftieth. If yours isn’t here, just ask.
Before you come in.
What do I need for my first visit?
Comfortable clothes you can move in, and grip socks — we sell them in the studio if you don’t have a pair.
Are grip socks required?
Yes — regular socks slip on the reformer, so grip socks it is. Available for purchase at the studio.
Can I take classes if I’m pregnant?
Yes — just always let your instructor know where you are in your journey so we can keep you and your baby safe, and check each class description for what’s right at each stage. From the second trimester we recommend privates, and post-partum we encourage a private to ease back in safely.
Bookings, packs, and the clock.
Do punchcards expire?
Yes — every pack has its own clock.
What’s your cancellation policy?
We hold a strict 24-hour cancellation policy, out of respect for our instructors — cancel through your MindBody account. The full details, including late arrivals and the waitlist, live on our Studio policies page.
Pausing and parting ways.
Can I freeze my membership?
Yes — for a minimum of 7 and a maximum of 14 days per year, with two weeks’ notice.
Can I cancel my membership?
Yes — just give us two weeks’ notice.